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    Samsung smartphones with Android 10 and above appear to experience Bluetooth stack-corruption issues when interacting with ‘Bluetooth-low-energy’ (BLE) profile devices such as the JDC Skywatch BL anemometer.

    One workaround for this issue is to stop the Skywatch BL app, manually ‘forget’ the Skywatch device and re-start the app. A complete restart of your smartphone may be required.

    This is a known problem which has been discussed at length in many BLE-device developer forms but unfortunately, to-date, Samsung has not provided a software patch to correct the issue.

    For more information and suggested fixes, please click here.

    Skywatch BL products are fully compliant BLE devices so unfortunately only Samsung can provide assistance in the case of compatibility issues.