First, find what you're looking for
You can browse our product range in the following ways:
If you still can't find what you're looking for, the easiest way to get in touch is to drop us an email, or give us a ring.
Select & pay for your purchase
To add an item to your shopping basket, simply click the 'Add To Basket' button on the product page. Once you've finished browsing, simply hit the shopping basket icon in the top right hand corner of the screen to view your basket and proceed to checkout.
You can edit the quantities of all items in your basket on the shopping basket page. You can also add any notes relating to your order, for example, you might want to request that a gift receipt, rather than an invoice, is included in with your order.
Click 'Update Basket' if you've made any changes to your shopping basket. You're now ready to proceed to payment. Either click 'Paypal' to pay with Paypal, or 'Checkout' to pay with a credit or debit card via Shopify's checkout Shop Pay.
Once you have completed your delivery address, you will be able to select shipping options. For more information on delivery options, please click here.
After payment for your order has been processed, you will receive an email confirmation. Please check this carefully and notify us as soon as possible of any errors, particularly when ordering personalised items.
Ordering by post or by telephone
To order by post, please pay by cheque. Be sure to include your full name, address and contact telephone number, along with the name and code of the products you would like to purchase. Please make cheques payable to Skyview Systems Ltd and post to: Skyview Systems Ltd, 9 Churchfield Road, Chilton Industrial Estate, Sudbury, Suffolk, CO10 2YA.
If you would prefer to speak to someone over the phone to discuss your order, then just call us on 01787 883138 and we will be happy to help. Credit or debit card payment can be taken over the phone.
Ordering from a company
If you are ordering from a company or school, please feel free to email us if you would like a Pro Forma invoice to be sent to you.
If you have placed your order before 2pm Monday to Friday and your items are in stock, we will pick, pack and despatch your order the same day. If your items are not currently available for despatch or are bespoke we will contact you via email with an estimated despatch date.
All orders will require a signature when delivered. If you know that you will not be at your home address on the date of expected delivery, please arrange for the goods to be sent to an alternative address, perhaps a neighbour, relative or your work place to avoid missing your delivery.
Our standard delivery option is a Royal Mail 2nd Class Signed For service. If you require a quick delivery, please select an express option when checking out. If the courier company fail to deliver on the expected date or time, please notify us as soon as possible.
How to cancel your order
If you need to cancel your order, please contact us immediately. If we have not already despatched the order, we will do our best to cancel it before it is despatched. Please remember that we send most orders on the day we receive them.
WEEE waste and recycling regulations
Under the WEEE Waste and Recycling Regulations, Skyview are now offering a like for like, take back service to all of our customers. So, if you purchase a new piece of Electronic Weather Monitoring equipment from us, you may return your old equipment to us to be responsibly recycled.
Before you return any goods you should contact us to discuss your requirements.
You have 28 days from your purchase date to send us your old equipment. You are responsible for the postage costs. Alternatively, Skyview can arrange to collect your equipment, and charge you a collection fee.
Download the 'Skyview WEEE - Why and How' sheet to find out more about our recycling take back service.